Cancellation and Refund
Got Questions?
Here are few frequently asked questions to help you.
I'm buying an Instrument as a gift. I don't know what to get
Absolutely. every staff here are experienced Musicians . We are going to suggest what we feel is best for your budget. We have several references from people who were in your exact position. Feel free to call us
I was checking the site and didn't find the product I need. Can you order them and get it?
Yes. We will try our best to get them for you through our sources , if its not possible we will be informing the same ASAP.
What modes of payment do we accept?
You can pay us using any one of the following payment methods:
Online Payments
Pay us through Net-banking, credit cards, UPI and debit cards with our online payment gateway.
Chequeue/DD/Direct cash deposit
You can deposit a cheque OR Demand Draft OR do a cash deposit into any of our Bank's ATM Dropbox/branch near you. The cheque should be in favor of CHENNAI MUSICALS and you must mention our account number behind the cheque. You can also mail us the At-Par Cheques and Demand Drafts. Please do not mail us cheques unless they are "At Par" cheques.
Bank Name: HDFC
Account Name: Chennai Musicals
Account No: 50200065157311
Account Type: Current
Branch: Nelson Manickam
IFSC Code:HDFC0000441
Do you match prices?
Yes, we do. There are occasions where other dealers have a misprint, or an obvious error that prevents us from doing that however. A typical response we have is 'Do they match service?"
We understand that your money is important, and that you want to get the best possible deal. That's what being a smart consumer is. Often times, WE are the lowest price already, and if it's not the case, please let us know and perhaps we can meet or beat the price
Which pin codes are serviceable ?
Almost all pin codes in India are serviceable
When do my product get shipped?
Most of the orders placed before 3pm are shipped on the same day and our working hours for logistics are 10 am- 6 pm, Monday - Saturday. This means that the order placed on Saturday will be shipped by Monday.
Is there any shipping charges?
Certain items, such as special order or oversized( 30kg volumetric ) may not qualify for free shipping.
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