Cancellation Charges 

  1. No cancellation Charges if cancelled before the order is shipped 
  2. Forward courier and RTO charges will be charged if its cancelled after the shipment of the order
  3. If COD order is rejected or cancelled , same customer cant place a COD order for next 3 Orders 
  4. COD can be cancelled by seller if the Pincode doesnt have COD option by the courier 
  5. The seller can cancel the Cash on Delivery Order if the customer doesnt confirm the order when called by the represtative for confirmation 

Refund 

       1. Refund of orders will take 24 to 48 hours from the time of receiving back the product in original condition

       2. If the return product is not sent in the original packing with all the accessories , the refund amount is subjected to change 

    Seller Cancellation 

For COD orders If no service is available we the seller can cancel the order any time 

 

 

We offer a wide range of musical instruments including guitars, keyboards, drums, violins, wind instruments, Indian classical instruments (like tabla, mridangam, veena), accessories, and sound equipment.
Yes! We specialize in both Indian classical instruments and Western musical instruments, catering to musicians of all styles and levels.
Absolutely. You can browse our full catalogue and place orders directly on our website. We also accept orders via WhatsApp or phone for select products.
Yes, we offer Cash on Delivery for eligible locations and order values. COD availability will be shown at checkout.
Delivery timelines typically range from 3–7 business days depending on your location. You will receive tracking information once your order is shipped.
Yes, we ship to all major cities and towns across India.
Yes, most branded instruments come with manufacturer warranty. The warranty period and terms vary by brand and product. Please check individual product pages or contact us for details.
Yes, EMI options are available through select credit/debit cards and financing partners at checkout.
We accept returns/exchanges for defective or damaged products within 7 days of delivery. Items must be in original condition with packaging. Please check our return policy for more details.
Yes, we offer servicing and repairs for most instruments. You can contact our support team to book an appointment.
You can reach us via: Phone/WhatsApp: 9600142602 / 73580 01872 Email: support@chennaimusicals.com Or use the contact form on our website.
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